Every Drop Counts

One of the major issues affecting water utilities not only in the developing world is the considerable difference between the amount of water put into the distribution system and the amount of water billed to consumers. This difference is called Non Revenue Water (NRW).

NRW Management

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BMC Project Management

A Matter of Scope

Not understanding the magnitude, sources, and cost of NRW is one of the main reasons for insufficient NRW reduction efforts around the world. Only by quantifying NRW and its components, calculating appropriate performance indicators, and turning volumes of lost water into monetary values can the NRW situation be properly understood and the required action taken.

NRW Reduction

In spite of the potential benefits, NRW reduction is not a simple matter to implement, and this explains why so many water utilities fail to address this issue effectively. Not only do new technical approaches have to be adopted, but effective arrangements must be established in the managerial and institutional environment, often requiring attention to some fundamental activities in the utility. We offer our clients consulting services in order to reach:

_ Efficient management and performance improvement of networks, treatment facilities, and other assets
_ Production of a sufficient quantity of high quality water
_ Improved pressure management (reduction of contamination and water loss)
_Better management of supply cycles/ distribution management
_ Lower physical and commercial losses
_ Reduction in water wastage and water demand
_ Better customer service and quicker response times
_ Improved metering and billing

Skilled Staff

NRW reduction, in its broadest sense, is not taught at universities or technical colleges, nor at many of the water industry training institutions around the world. As a consequence, personnel with the necessary skills are not widely available. Addressing this issue will require both an acceptance of the widespread challenges and consequences associated with NRW and the development of appropriate training materials, methods, and institutions.

Not only NRW reduction requires a range of skilled staff, including managers and professional engineers at one end of the spectrum right through to street crews, technicians, and plumbers at the other. BMC can build such capacity within a municipal water utility.

Technical Operations

_ Development of improved operation procedures and preventive maintenance measures
_ Training of management, operation and maintenance staff
_ Investment planning
_ Process optimisation
_ Reduction of unplanned service interruption
_ E-Power cost optimisation