Things We Know Inside Out

BMC employs a broad process of benchmarking, skills assessments, training, systems and maintenance evaluations to determine the operational efficiency of utilities and develop organizational and performance improvements.

Operational Consulting

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Operational Consulting

Customer Benefits

From a methodical approach to starting consulting services through to their provision on the ground, we identify the key milestones to be achieved and then monitor progress rigorously. We identify and respond to the needs of key stakeholders, from customers and staff through to the industry and society at large. Among BMC’s key expertise is the operational improvement of water and wastewater systems. BMC operational consultancy is able to provide viable action plans for improving technical process and has proven their implementation. Our focus on sustainability of services encompasses on-the-job and class room training of Operation & Maintenance staff as well as training of technical and financial management staff.

Management Strategies

Our experts in the field of operational consultancy create long-term management strategies for water utilities in developing countries and countries in transformation that have received technical and financial assistance from international donor agencies (e.g. World Bank, EBRD, ADB, KfW, GTZ, etc.). In addition to the provided infrastructure investments, we assist them to establish long term sustainable and efficient operation strategies. We also evaluate investment needs with respect to reconstruction and rehabilitation of water sector infrastructure.

Operations Management

We provide comprehensive support to municipal services management staff based on an integrated understanding of engineering and business management. Our clients can rely on us for professional consulting in the following areas:
_ organisational development (restructuring)
_ implementation of appropriate Management Information Systems (MIS)
_ human resources development (job description, personnel plans, further education, trainings)
_ investment planning
_ project management