A Head Start for the Management

The BMC Mission is to provide advanced management consulting services to water service providers worldwide, utilising the Berlinwasser Group’s urban water utility operations & management know-how.

Management Consulting

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Management Consultancy

USP

By offering consulting activities BMC sells unique core know how, which is closely related to the water sector’s sub-segment Urban Water Services Operation & Management.

The BMC management has been charged with the task to develop BMC, aiming at the European lead in urban water utility operation & management consulting in 2010.

Management Strategies

Our experts in the field of operational consultancy create long-term management strategies for water utilities in developing countries and countries in transformation that have received technical and financial assistance from international donor agencies (e.g. World Bank, EBRD, ADB, KfW, GTZ, etc.). In addition to the provided infrastructure investments, we assist them to establish long term sustainable and efficient operation strategies. We also evaluate investment needs with respect to reconstruction and rehabilitation of water sector infrastructure.

Administration

_ Assisting public and private water companies to restructure their businesses to ensure an efficient, modern and financially strong water utility
_ Support in preparing contracts and transactions concerning the outsourcing of water utility operations
_ Analysis of possible private-sector participation in publicly owned water utilities to improve their performance (Public Private Partnerships, Management Contracts, Lease Contracts and Concessions)

Technology

_ Access to advanced knowledge in the relevant process technologies
_ Assistance in the introduction and implementation of modern Management Information Systems (MIS), Geographical Information Systems (GIS) and of Supervisory Control and Data Acquisition systems (SCADA)
_ Reducing operational costs and increasing revenue collection performance by putting in place a proven non-revenue water strategy
_ Leakage control strategies employing detection and repair activities in combination with pilot zone studies including the installation of appropriate sized and types of metres, valves and other equipment
_ Energy management programmes to reduce expenditures on electrical and thermal energy
_ Improving public health and sanitation by training staff in proper sewer maintenance and in cost-effective sewage treatment, for both centralised and decentralised systems
_ Instructions on the use of modern instrumentation and control systems for increasing the level of automation and reducing the energy consumption of plant installations

Customer Administration

We provide comprehensive support to administrators, and policy and decision makers, based on an integrated understanding of engineering and business management. Our clients can rely on us for professional consulting in the following areas:
_ Customer surveys
_ Establishment or update of customer registers
_ Identification of illegal connections
_ GIS-based customer identification
_ Optimisation of billing and collection
_ Optimisation of revenue yield
_ Metering
_ Joint billing and collection of different communal service fees